State Farm® Insurance Agent Pamela R Wilkins
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
william tracey
October 30, 2024
"Have never had a problem that they could not handle, very please with the prompt service for any problem I've had"
"William, thank you so much for the great review and 5 stars! It's been a pleasure working with you and your family over the years and I sincerely appreciate you and your business. Thank you for your loyalty and overall great disposition. We will continue to be here when you need us and will provide you with the great insurance value and service that you deserve and have grown to trust. Thanks again! "
michaelene Heston
October 22, 2024
"I have been with Pam's office for nearly 20 years. What a great office with great knowledgeable people. Hard working. Patience and caring too!"
"Thank you for the five star review Michaelene. It has been an absolute pleasure doing business with you and your family over the years. Thank you for your trust and continued support. I appreciate you! - Pam"
KIA INC
October 22, 2024
"Protecting My Investment Properties(Property Coverage) and My Son's Financial Security(Life Insurance)is Imperative. Pamela Wilkins Agency has given me EXACTLY WHAT I NEEDED: PEACE OF MIND"
"Kia, thank you so much for your kind words and for taking the time to share your experience! It truly means the world to me that you trust me with such important aspects of your life—your investment properties and your son’s financial security. I sincerely admire your love for you family and your contagious positive outlook. It's an honor to have you as a customer and a greater honor to call you a friend. I'm thrilled to hear that my agency has provided you with the peace of mind you deserve. Your satisfaction and trust are my top priorities. If you ever need anything or have questions, our team is always here for you!"
James Nusky
October 11, 2024
"After 16 years of AllState I was forced to make a change, due to poor service . I walked in this State Farm office and was treated honestly. Home and vehicle was given good coverage. State Farm mails you current insurance information. You don’t have to beg for it. I was told by All State to invest in a printer. I invested in a new Insurance company. Any time you have a issue, you can walk right in and they take care of it. Very friendly staff, very professional. Glad I made a switch."
"James, your review made me smile! I love that you chose to invest in State Farm and our office. Our team will continue to be readily available to provide you the great service that you deserve. You are 100 percent accurate in your assessment that you deserve honesty, quality, and professionalism--- and yes that is what you will continue to get from our office. Thank you for making the switch. You can count on me to give you our best so you never have to consider making another switch. Thanks again James, I appreciate you and your business."
Tyna Carter
October 10, 2024
"Go see Pamela and her team! Their service was exceptional—professional, friendly, and incredibly knowledgeable. She took the time to explain all my options and helped me find the perfect insurance products to meet my needs. I highly recommend this agency!"
"Tyna, thank you for the great review! I appreciate you and the 5 star review. We work hard to provide exceptional service. Thank you again for your positive feedback!"
Trae Avant
October 7, 2024
"Pamela is a fantastic agent. She and her team are knowledgeable and very helpful with any insurance questions!"
"Thank you Trae! Our team works hard to provide our best. I appreciate your recognition of our efforts. Thanks again for the 5 star review. "
Joe Kane
October 7, 2024
"Great coverage at a great rate!"
"Joe, thank you for being a great customer! I appreciate you and your business. You can continue to count on our team to provide the great service that you deserve and have grown to trust. Thanks again!"
Shon Henry
October 7, 2024
"Pam, your outstanding service has set a new standard of excellence. Thank you for your dedication, professionalism and commitment to delivering beyond expectations."
"Thank you so much Shon! I sincerely appreciate your thoughtful review. We work hard to provide exceptional service to our customers. Thank you for recognizing our efforts. I appreciate you! "
ebantom
October 7, 2024
"I’ve had the pleasure of working with Pamela Wilkins and I can confidently say that her office is outstanding and very professional. Their dedication to clients and commitment to delivering top notch service is inspiring. Whether interacting with clients or supporting her team, Pam consistently demonstrates professionalism, knowledge and a positive attitude. It has been a pleasure collaborating with someone who is so passionate about their work and willing to go the extra mile."
"Erica, thank you for the great review! I appreciate you and have thoroughly enjoyed our relationship. I also admire your professionalism. Thank you for being exemplary and maintaining a standard as it makes a difference in our industry. I appreciate you! "
T Kelley
October 7, 2024
"Great office! Pamela is an outstanding insurance professional and provides remarkable service!"
"Tobias, thank you so much for the great review. Our team works hard to deliver a great customer experience. Providing quality auto insurance, home insurance, and life insurance is our top priority. Thanks so much, I appreciate you! "
Bradley Jacobs
October 6, 2024
"Great office! Pamela is an outstanding insurance professional and provides remarkable service!"
"Bradley, thank you so much for the great review! We work hard to provide remarkable service and value. I appreciate your recognition of our work. Thanks again! "
Alice Antrim
October 4, 2024
"Met all of my insurance needs and most importantly was able to lower all my premiums. Thank you."
"Alice, thank you for your outstanding 5-star review. We're delighted to hear that we were able to meet your insurance needs and, most importantly, lower your premiums. Providing excellent service and helping our customers save money is always our top priority. We understand the importance of finding the right coverage at an affordable price, and I am thrilled that we could assist you in achieving that goal. Our team is dedicated to continuously searching for ways to save you money while still providing the coverage you deserve. Thank you once again for choosing us as your State Farm agency. We truly appreciate your trust and the opportunity to serve you."
Kevin O
October 2, 2024
"Just called in and spoke with Bobby for a disability policy. He was very knowledgeable and helped me make the correct decision for myself. Would recommend him and this office to everyone!"
"Kevin, thank you for the great review! I absolutely agree, Bobby is fantastic! I sincerely appreciate your trust in our team. Thank you again for the great review and the opportunity to work with you. "
MICHAL JOHNSON
September 26, 2024
"Pamela and Staff provided excellent customer service and great rates! Dynamic Team! Stop by her office you won’t be disappointed! 😊"
"Michal, thank you so much for the amazing review! I think you are equally dynamic 😊. Our goal is to provide a remarkable experience, so thank you for recognizing our work and efforts. I appreciate you! "
Denis Wilson
September 26, 2024
"Excellent service!!"
"Thank you so much Denis! I appreciate your recognition. We work hard to provide our best to our customers and within the community. Thank you for the 5-star review. "
Kaitlyn Edwards
August 28, 2024
"Great service always!!"
"Kaitlyn, thank you for your 5-star review and supportive comments. I sincerely appreciate your business. Our team will continue to be readily available to you when you need us. Thanks so much for your trust in our team. We value working with you and you can count on us to provide you the exceptional service that you deserve. Thanks so much Kaitlyn!"
Erica Perez
August 27, 2024
"If I can give 0 stars, I would. I have been consistently disappointed by state farm and Pamela Wilkins' office. The lack of communication from this office is truly absurd. After having my insurance continuously rise in price due to a mistake THEY made and quoted me a price they could not give, my insurance jumped to $770+ a month for 3 vehicles! Yet, I continued to be a loyal customer because I did not want to go through the stress of having to search for new insurance. We then received a notice saying that they were canceling our road side assistance because we had used it 4 times in one year due to some car troubles we had with one of the cars on our policy. Ok, fine. But to put the cherry on top, today was our policy renewal date and I realized that although our app sent us a notification and prompted us to log in to add our new ID cards to our apple wallet because ours expired today - there were no documents to be downloaded, it stated that there was only one policy on our account - our renter's insurance. Extremely confused I called the 800 number because Pamela's office is closed once I get off of work and the gentleman on the other end of the line informed me that they had put a note in our file on May 21, 2024 that our policy would be cancelled at the end of our term policy on 8/26. We received NO NOTICE nor ANY communication about this and I had just spoken with someone mid-july to update one of our vehicles. We pay our bill on time EVERY single month, despite it being ridiculously expensive and I have been nothing but kind and respectful towards everyone in the office. To say I am disappointed is an understatement. If you are looking for an insurance company, please do yourself a favor and look elsewhere. RUN. Do not sign up here and save yourself the headache of constant disappointment, being charged like crazy, OH and finding out you have no insurance day of -.-"
"Erica, thank you for your feedback. I’m sorry for the initial experience you had, but I truly appreciate the opportunity to work with you to make things right. I’ve enjoyed our conversations, and it's clear that we both value quality and excellent service. Your feedback has been invaluable, and I’m committed to learning and growing from this experience to better serve you and all our customers. If there’s anything else I can do, please don’t hesitate to let me know. We have worked very hard to make sure you feel valued. It is so important to me that you receive the service that you deserve and had grown to trust. I do appreciate the opportunity to re-establish trust. I am here for you when you need me. Thanks so much Erica. "
Andres Alarcon
August 22, 2024
"Bobby is the best. Super well informed and Pam is a always a pleasure to deal with 5 stars all around."
"Thanks Andres! We think you are simply the best! Thank you for being a "good neighbor" in every way. Your kindness, positivity, and willingness to support truly embody what it means to be a "good neighbor." I am so grateful for you. I couldn't agree with you more, Bobby is awesome! Thanks again for the great review. I appreciate you. "
Reanie Robinson
August 20, 2024
"Truly perfessional always looking out for the customer for better deals very informative 👍 💯%🫶"
"Revenda, thank you for being a great customer. It's a pleasure doing business with you, and I appreciate your business. Thank you for leaving such a wonderful review. Your feedback is not just a compliment; it's a motivation for us to keep delivering our best every day. It means a lot to hear that you find us "truly professional" and that you understand that we are always looking out for your best interest. Helping customers find the best deals and making sure you are well informed it what we're all about, so it's wonderful to see that reflected in your experience. Thanks so much for your continued trust and support. "
paul bayei
August 16, 2024
"The best Agent ever!!"
"Paul, welcome to our State Farm family and thank you so much for taking the time to leave us a 5-star review on Google! We greatly appreciate your kind words and are thrilled to hear that you consider us "the best agent ever." Providing excellent service and meeting our customers' needs is always our top priority, and your positive feedback reinforces our commitment to delivering exceptional experiences. If there is anything else we can assist you with, please do not hesitate to reach out. Thank you once again for your feedback and for choosing us as your trusted State Farm Agent. "
Juanita Hodge
August 16, 2024
"I was truly pleased with the entire transaction. Ms. Wilkins was very compassionate to financial status and extremely helpful in getting me two policies that I could manage monthly. She was friendly and professional. I was amazed at how easily she explained each policy and how they worked. I’m so glad that I got to meet her.in person. Everything was done quickly and efficiently. I will gladly recommend her to anyone who needs insurance. Thank you again for coming through when I really needed to make a change."
"Ms. Hodge, thank you so much for your heartfelt review of your experience. We are thrilled to have you join our State Farm family. I thoroughly enjoyed meeting you and love doing business with kind people like you! We pride ourselves on delivering exceptional customer service, and it is wonderful to know we were able to assist you in finding policies that fit your need. We are always here for you to explain each policy clearly and make the insurance process easy for you. Your recommendation means the world to me. Thank you once again for your kind words and for choosing us to help you during this important time. We truly appreciate your business."
Joshua Ellerby
August 16, 2024
"I've been with Pamela Wilkins State Farm for over 10 years and I have to say they are the best ! Great customer service, great rates and they are always willing to go the extra mile for their customers!"
"Thank you, Joshua, I am absolutely thrilled to receive your 5-star review on Google! Thank you for being a consistent and loyal customer with Pamela Wilkins State Farm for over 10 years. Your continued trust and support mean the world to us. We are delighted to hear that you consider us the best, and we take great pride in providing exceptional customer service and competitive rates. Going the extra mile for our customers is something we strive for every day, and we are glad to know that our efforts have made a positive impact on your experience. If there is anything else we can assist you with, please don't hesitate to reach out. Thank you once again for your continued trust and for being a valued customer for over a decade. We truly appreciate your feedback and your ongoing partnership with us."
Carol Loux
August 16, 2024
"Pam's office has taken care of me for many years. Even moving to the Poconos she is still my person!"
"Carol, I am so grateful to have you as a part of our State Farm family. We truly appreciate your continued trust and loyalty throughout the years. It has been an absolute pleasure serving you as your State Farm Agent. Your kind words mean a lot, and I love being “your person” 😊. We are committed to providing exceptional service, and we are thrilled to have been able to meet your needs even after you moved to the Poconos. Your loyalty as a customer is greatly appreciated. If there is anything else we can assist you with, please do not hesitate to reach out. Thank you once again for your trust, loyalty, and for being a wonderful customer. Thank you so much for taking the time to leave us a 5-star review on Google! I am grateful for your support."
Michael Way
August 16, 2024
"It your car or truck needs help getting fix if something happens Pamela is the Lady to take care of you so come on down and let her help you"
"Michael, thank you for your trust in us, and we are delighted you are happy with the outcome of your claim. I am dedicated to ensuring that you receive the care and attention that you deserve, and I am glad to know we were able to help you. I am so grateful to have great customers like you Michael! You have been a wonderful addition to our State Farm family, and we will continue to work hard for you and give you our best. Thank you so much for leaving us a 5-star review on Google! If there is anything else we can assist you with, please do not hesitate to reach out. Thank you once again for your feedback and for choosing the Pamela R. Wilkins Insurance Team for your insurance needs. We truly appreciate your support."
P&CP Academy
May 10, 2024
"Pamela and her team have been excellent! I've been working with Pamela for about 5 months and I've never had a bad experience. The customer service I receive every time I call is suburb, Angela and Stephanie go above and beyond for all of the customer's needs."
"Thank you so much for the great review! It has been an absolute pleasure working with you. I appreciate your loyalty and sincerely value the work that we do together. Thanks again! "