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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Tyreea

March 24, 2025

4  out of  5
rating by Tyreea
"Office staff very nice, answers your questions and concerns. I ha e had a problem yet. They were the lowest price at the time I was look for new insurance."
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The Mitchell Show

March 24, 2025

5  out of  5
rating by The Mitchell Show
"Great Owner who employs Great employees. This office is very personable and just overall to great experience. We definitely recommend this Statefarm location."
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Nick Gianaris

March 22, 2025

5  out of  5
rating by Nick Gianaris
"So nice!"
We responded:
"Nick, thank you so much for the 5-star review. It was such a pleasure! I sincerely appreciate you. You can trust Pamela R. Wilkins Insurance Agency for your auto insurance, home insurance, and life insurance needs. Thanks again! "
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Barbara Bittinger

March 21, 2025

5  out of  5
rating by Barbara Bittinger
"Pamela Wilkins and her staff were so helpful in setting up my insurance needs and providing the information to make things easier for me I am always grateful for them for their help thanks again ladies."
We responded:
"Barbara, thank you for the great review! It is an absolute pleasure working with you. I sincerely appreciate your business as well as your trust in our team. We work very hard to provide exceptional value. You can continue to count on our team to give you our best--- that's what you deserve. Thanks so much Barbara! "
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DanTheMotoMan 728

March 18, 2025

5  out of  5
rating by DanTheMotoMan 728
"Great customer service and very helpful and respectful for handling my insurance 👍 I highly recommend state farm for everyone."
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Laura Sante

March 14, 2025

5  out of  5
rating by Laura Sante
"I had a great experience working with Bobby! He was very knowledgeable and super helpful!!"
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Erika Hendricks

March 13, 2025

5  out of  5
rating by Erika Hendricks
"I have been with Pam and State Farm for Ia long time now Provides excellent service don’t hesitate to join her"
We responded:
"Thank you so much for your kind words, Erika! We truly appreciate your loyalty over the years and are thrilled to hear that you've had such a positive experience with our State Farm team. Your recommendation means a lot! We’re committed to continuing to provide you with excellent service. If there's anything else we can do for you, please don't hesitate to reach out! Thanks again Erika, I appreciate you. "
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Giovanna Miletich

March 12, 2025

5  out of  5
rating by Giovanna Miletich
"Great service! I have been with Pamela’s service for over 20 years and I would for many more! I love the staff always welling to help all your needs, I couldn’t feel in better hands by Pamela and her staff. Strongly recommend this office."
We responded:
"Giovanna, it has been a pleasure and blessing to have you as part of our State Farm family. Thank you so much for your heartfelt 5-star review! Your loyalty over the past 20 years means the world to me, and I am truly grateful to have you as a customer. It has been incredible growing with you and your family. I appreciate your warmth, loyalty, and beautiful spirit! You can continue to count on our team to be here when you need us. Thank you, Giovanna, for your strong recommendation!"
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mary bannigan

March 5, 2025

5  out of  5
rating by mary bannigan
"Pam and staff are the best insurance agents I've ever had. ❤️ they are always knowledgeable, kind and even thoughtful."
We responded:
"Mary thank you for the 5 star review! I appreciate you and your family. We will continue to provide you the best in our auto insurance and home insurance coverage. Is it a pleasure to serve you. Thank you so much for trusting me and the team. We appreciate your business. "
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Heather Lombardo

March 1, 2025

5  out of  5
rating by Heather Lombardo
"Had a wonderful experience with Bobby, he was very warm, welcoming, and knowledgeable."
We responded:
"Heather, thank you for the great review. Bobby is all of the above and we appreciate his great work. You can count on our team to be readily available when you need us. Thanks so much for the great review and your trust in our team. "
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Diana Speer

February 28, 2025

5  out of  5
rating by Diana Speer
"Bobby is a pleasure to deal with - highly recommend. He’s kind and honest"
We responded:
"Diana, thank you for your great review. I agree with you wholeheartedly; Bobby is a wonderful person. We appreciate that you took the time to acknowledge his great work. Thank you so much for your trust in our team. We are here if you need us! Thanks again Diana. "
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Dwayne Patterson

February 25, 2025

5  out of  5
rating by Dwayne Patterson
"I'm truly grateful and satisfied with the insurance services and customer support provided by the Wilkins office. They are personally invested in providing great service and products to the neighborhood."
We responded:
"Dwayne, thank you for the great review! I am so happy to have you as part of the State Farm family. Our goal is to make sure that you get the best coverage at the best cost while providing you remarkable service. We will continue to work hard for you and give you our best. Thank you so much for your trust in us. I appreciate you. "
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Anthony Westhoff

February 24, 2025

5  out of  5
rating by Anthony Westhoff
"Staff was very helpful and friendly. Bob and Pam helped me with my problem.!"
We responded:
"Anthony, thank you for being a great customer! We appreciate you and it's always a pleasure working with you. We will continue to be here for you when you need us. Thanks again for your business and the great review! "
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Keith Moody

February 23, 2025

5  out of  5
rating by Keith Moody
"Always satisfy my needs excellent staff"
We responded:
"Keith, thank you for being a valued customer. I sincerely appreciate you and your business. We’re honored by your positive feedback, and we look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! Thanks again for the great review. "
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Youshimartz Cruz

February 13, 2025

5  out of  5
rating by Youshimartz Cruz
"Very helpful and amazing customer service"
We responded:
"Youshimartz, thank you so much for your kind words! We're thrilled to hear that you had a positive experience with our team. Your satisfaction is our top priority, and we appreciate your support. If you need anything else, feel free to reach out. We look forward to serving you again! Thank you for the great review and thank you for your trust in us. "
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James Winchester

February 7, 2025

5  out of  5
rating by James Winchester
"I can’t say enough good things about Stephanie! She went above and beyond to help me navigate my insurance needs, making what could have been a stressful process feel effortless. Her knowledge, patience, and attention to detail were top-notch, and she took the time to answer all my questions thoroughly. Stephanie truly cares about her clients, and it shows in the way she goes the extra mile to ensure everything is handled smoothly. If you need help with insurance, she’s the one to call—highly recommend!"
We responded:
"James, thank you so much for your thoughtful review. I am in total agreement with you -- Stephanie is amazing. Thank you for taking the time so share Stephanie's incredible attributes. Thanks again for the great review. I appreciate you! "
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Kevin Bagnell

February 6, 2025

5  out of  5
rating by Kevin Bagnell
"She is one of the best insurance agents that I have came across. She looks out for your best interest all the time and get you the best pricing."
We responded:
"Kevin, thank you for being an amazing customer. I appreciate your great review! We're delighted that you have such a positive experience with our office. Our team is dedicated to looking out for our clients' best interests and finding the best pricing options. Your feedback means a lot to us, and we truly appreciate your support. If you have any further questions or need assistance, don’t hesitate to reach out! Thanks so much for your trust in our team. We will continue to work hard for you and give you our best. "
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Laura Mancini

February 6, 2025

5  out of  5
rating by Laura Mancini
"Pamela was very helpful and clear with instructions. She made my experience great!"
We responded:
"Laura, thank you for allowing Pamela R. Wilkins Agency to work with you on your insurance needs. We sincerely appreciate you and your business. Thank you for your great feedback! We're so happy that our team was able to assist you effectively and make your experience enjoyable. Clear communication is important to us, and it’s wonderful to know that we met your expectations. Please know that we will continue to be here when you need us. You can count on our team to give you our best. Thank you for your trust in our team! "
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Andre Porch

February 6, 2025

5  out of  5
rating by Andre Porch
"This business relationship is almost a year old and I am very pleased with the customer service and attention that I have received to this juncture. Anything that was/is necessary to make/keep things in order, has been afforded to me toward the end of appropriate coverage and billing both made easy..... Thank you!"
We responded:
"Andre, thank you for being a great part of our State Farm family! I appreciate you for taking the time to share your positive experience with us! We are thrilled to hear that you’ve been pleased with our customer service and the attention you’ve received over the past year. Our team is dedicated to making sure everything runs smoothly for you, and it’s wonderful to know that our efforts have made a difference in your experience. If you ever need anything in the future or have any questions, please don’t hesitate to reach out. We truly value your partnership and look forward to continuing to support you!"
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Andrea Hyland

February 6, 2025

5  out of  5
rating by Andrea Hyland
"Pamela is so caring and helpful. If she can't solve the issue, she will point you in the right direction for a resolution to your dilemma. Thank you for all you do.❤️"
We responded:
"Andy, thank you so much for the warm and kind review! The feelings are absolutely mutual. Your kindness, contagious positive attitude, and sincere warmth have been a blessing for what feels like a lifetime. I am so glad to able to provide sound insurance options and direction when you need it. I will continue to be here when you need me. Thank you for the opportunity to provide service to you and your family. I sincerely appreciate you! "
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Daniel Elliss

February 5, 2025

5  out of  5
rating by Daniel Elliss
"Pam has helped me with all my insurance needs and I would recommend her to anyone and everyone who needs help with there insurance needs .thank you Pamela very much sincerely yours Daniel m elliss"
We responded:
"Daniel, thank you so much for your kind words! It has been a pleasure working with you, and I’m thrilled to hear that we have been able to assist you with your insurance needs. Your recommendation means a lot to me, and I truly appreciate the referrals you’ve sent my way. I sincerely appreciate your trust in our team. You can count on us to continue to work hard for you and give you our best. Also, your photo is fantastic – it’s great to put a face to the name! If you ever need anything else, feel free to reach out. Thanks again for the great review! "
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MiKayla B

February 5, 2025

5  out of  5
rating by MiKayla B
"I had an amazing experience working with Pamela Wilkins, she was incredibly knowledgeable and patient. Her professionalism and dedication to helping her clients truly stands out. I highly recommend Mrs. Wilkins to anyone looking for reliable and personalized insurance assistance!"
We responded:
"Awww Mikayla! Your review made my day! Thank you so much for your wonderful review! It has truly been a joy to work with you and your family over the years. I appreciate your kind words about my knowledge and dedication to helping my clients. Watching my family grow alongside yours has been a rewarding experience, and I’m grateful for the trust you’ve placed in me. Your recommendation means the world to me, and I look forward to continuing to assist you in the future!"
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Selena LosDinos

February 5, 2025

5  out of  5
rating by Selena LosDinos
"Tanisha called to see if I need any assistance. Discussed DRIVE & SAFE I installed in my 2019 Camry. She will apply discount it said TBD. 05/30/23"
We responded:
"Thank you so much for the 5 star review. You have trusted State Farm for decades and I want to say thank you for allowing us to protect what is important to you. We will continue to be there for you providing you the great value and service that you deserve. I am so glad that Tanisha was able to be helpful. Tanisha is exceptionally caring so I'm glad that you had a great experience. Thanks again, I appreciate you and your business. "
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Ashley Brown

February 4, 2025

5  out of  5
rating by Ashley Brown
"Pamela has been my insurance agent for over twenty years. She has provided my family with credible insurance guidance on numerous occasions. She made difficult concepts and confusing policy jargon, straightforward and easy to understand. Her industry knowledge, professionalism and heart of gold make her an exceptional agent. She cares deeply and it shows through her smile, the warmth in her voice and the community outreach services she and her staff attend. In this day and age who still hosts Customer appreciation events, State Farm Agent Pamela Wilkins thats who. State Farm couldn't have found a better agent to represent their core values. She is so much more than a great neighbor. Pamela is a pillar in the community, a role model to many and her business is a shining extension of the love and integrity she possesses. Moving out of the state meant Pamela could no longer service my direct insurance needs. However, my family has maintained several of the policies she recommended eons ago. We continue to be faithful State Farm customers because of the foundation she built. If in the Philadelphia area, don't walk, run to schedule an insurance checkup with Pamela Wilkins, you won't regret it. She's too humble to say it but she will change your life for the better!"
We responded:
"Ashley, you and your family remain dear to my heart! It has been a blessing and a privilege to have you as an integral part of my journey. Thank you so much for your heartfelt review! It truly warms my heart to hear such kind words from a valued long-term customer. I have always considered your family not just clients, but an extension of my own family and community. The trust and loyalty you’ve shown me is everything! It is from you and your family that I have learned so many concepts of quality and sound business decisions. I cherish the exchange and the relationship we’ve built over the years. It brings me immense joy to know that I’ve been able to provide you with guidance that made the complexities of insurance easier to navigate. Your acknowledgment of my efforts in the community and during customer appreciation events is deeply appreciated; I believe in building strong relationships and giving back to those who support us. Your family has inspired me to continue this work with passion and dedication. Though I miss being able to visit with you directly since your move, I’m thrilled that you’ve continued to uphold the policies we discussed together. It’s a testament to the trust and foundation we’ve built over the years, and I’m grateful for that lasting connection. Ashley, thank you for your glowing recommendation. Your support inspires me to keep striving for excellence in service. If you ever find yourself back in the Philadelphia area, I am here for you! Wishing you and your family all the best."
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EMAC Production

February 4, 2025

5  out of  5
rating by EMAC Production
"As a business owner, I struggle with the language of insurance but Agent Pam explained it so a 5th grader could understand!!!! D-9"
We responded:
"EMAC, thank you for the awesome review! I appreciate you and I'm relieved to be able to break down insurance jargon into "5th grade language" 😊. Making insurance simple and easy is what we love to do. Thank you for being an incredible and inspirational part of my journey! And thank you for being an amazing friend and phenomenal business owner- you're the best! D9 Strong! "