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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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john jakubiak

May 1, 2025

5  out of  5
rating by john jakubiak
"Nice caring professional. Helped me after my husband passed. Shellie"
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Carolann Regan

April 29, 2025

5  out of  5
rating by Carolann Regan
"My husband and I have been with Pam for a long time! Her team treated us like family. When Nelson passed away in July of 2024 they helped me change everything and made everything so easy. I recommend her and her team to anyone looking for Insurance needs."
We responded:
"Carol ann, thank you so much for the 5 star review. I sincerely appreciate you and your business. You are a great customer! Our consistent goal is to provide you exceptional service and value. I am so very thankful that you trust us to handle your insurance. We will continue to take great care of you. Thanks again!"
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Varughese George

April 29, 2025

5  out of  5
rating by Varughese George
"Excellent service"
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Brad Cohen

April 28, 2025

5  out of  5
rating by Brad Cohen
"Excellent service and excellent person"
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Pat Sellers

April 28, 2025

5  out of  5
rating by Pat Sellers
"Very helpful"
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Beverly Renfrow

April 28, 2025

5  out of  5
rating by Beverly Renfrow
"State Farm/ Pamela Wilkins Branch is very knowledgeable about customer’s needs and concerns. They are always willing to assist!"
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Tim J

April 28, 2025

5  out of  5
rating by Tim J
"Pamela helped me get the best rates!"
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deb fitch

April 24, 2025

5  out of  5
rating by deb fitch
"My former company had a local agent that made life easy. The local office closed, seemed like it kept changing names and affiliations. They made an unauthorized change to my policy and it took 3 weeks to get it resolved because I couldn’t reach a real person. I reached out for quotes and Bobby at State Farm made the transition very easy and was friendly and professional. Good rates and I am extremely satisfied"
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Rob gs Aka Lucky

April 24, 2025

5  out of  5
rating by Rob gs Aka Lucky
"Love this branch at Pamela Wilkins State Farm reviews Bobby and Stephanie were great the best company to work with !"
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Just Zeke

April 24, 2025

5  out of  5
rating by Just Zeke
"Bobby, Stephanie, and Pamela helped me very well best people in the world!"
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Triston Lentz

April 22, 2025

5  out of  5
rating by Triston Lentz
"Friends and family said I should move to State Farm and once I did I never looked back. Great people and great coverage."
We responded:
"That's awesome Tristan! Thank you so much for your wonderful review! We're thrilled that you made the switch to State Farm and that you're enjoying our coverage and service. Your friends and family made a great choice in recommending us, and we're glad to have you as part of the Pamela R. Wilkins State Farm family. I also want to say that I truly enjoy all our conversations. Please know that we will continue to be here for you when you need us and will give you the great experience that you deserve and have grown to trust. Here’s to many more years of great coverage and support! Thanks again Triston, I sincerely appreciate you. "
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Rob Wilson

April 16, 2025

5  out of  5
rating by Rob Wilson
"My grandmother introduced me to State Farm , great insurance company great people , State farm is definitely a five-star"
We responded:
"Rob, thank you for your glowing review! I am so grateful that your grandmother introduced you to State Farm. It’s wonderful to know that, as a long-time customer, you’ve had a positive experience with our team and our service. We strive to provide the best service possible, and your five-star rating means a lot to us. I am so grateful that you chose Pamela R. Wilkins Insurance Agency for so many years. You can continue to count on our team to work hard for you and give you our best. Thanks for being a great part of our State Farm family. I appreciate you Rob! "
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WESFLATE CLOUDEN

April 16, 2025

5  out of  5
rating by WESFLATE CLOUDEN
"What a great experience . Love the service and will definitely tell my friends and family I feel like their family as well"
We responded:
"Thank you so much for your kind words, Westflake! We're thrilled that you had such a great experience with our team. I am so grateful that you are a part of our State Farm family. Your support means a lot, and we truly appreciate you sharing your experience with your friends and family. Thank you for sharing the great pic and thumbs up! Your enthusiasm is encouraging and motivates our team. I sincerely appreciate you and your loyalty, and it's an absolute pleasure working with you. We're here for you! 😊👍"
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Aisha Payton

April 14, 2025

5  out of  5
rating by Aisha Payton
"I recently switched over to Pamela Wilkins State Farm agency for my business insurance. I truly appreciated the competent analyzation of my current practice and budget. They packaged and delivered with ease and courtesy a policy that best suits my ever changing and growing business needs .. High five to Pamela and her team ❤️"
We responded:
"Aisha, thank you so much for your wonderful review! I count it a blessing to grow with those we know, and for as long as I can remember, you have been a talented entrepreneur and mastering your craft. I have thoroughly enjoyed our discussions on how to best serve our customers, family, and community. Having you now as a customer is an added bonus. Thank you for your trust in me and my team! Our team is dedicated to providing tailored solutions that meet your evolving needs, and your kind words mean a lot to us. Here’s a high five back to you! If you ever need anything or have any questions, don’t hesitate to reach out. We’re here for you! ❤️"
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Kenney Howard

April 11, 2025

5  out of  5
rating by Kenney Howard
"Pamela is an amazing agent and her team is customer focused. Pamela is someone I trust and count on regarding my insurance. She is extremely knowledgeable and someone who cares deeply for others. Highly recommend you reach out to her for your insurance needs."
We responded:
"Thank you for the great review Kenney! I sincerely appreciate you. At Pamela R. Wilkins Insurance Agency, we provide quality auto insurance, home insurance, life insurance, health insurance, and financial services options. We work hard to earn the loyalty of our valued customers through unwavering commitment to exceeding customer expectations. Understanding that life can present unexpected challenges, our team excels at providing personalized service and guidance, especially during the claims process. With extensive product knowledge, we offer tailored coverage options to ensure your assets are protected. We appreciate your trust in us as we strive to deliver exceptional service and support."
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Denise Slocum

April 4, 2025

5  out of  5
rating by Denise Slocum
"My car was recently stolen & the service that I received was amazing. I was handled with care & compassion. Thank you so much Pamela you & your team."
We responded:
"Denise, thank you for being a such a great part of our State Farm family. I sincerely appreciate you and thank you so much for your kind words! Having a stolen vehicle is a challenging, but we’re glad to know that our team was able to provide you with the care and compassion you needed during this difficult time. Your feedback means a lot, and it motivates us to continue delivering the best service possible. At Pamela R. Wilkins Insurance Agency, we work extremely hard to provide quality auto insurance, home insurance, life insurance, health insurance, and financial services options. Earning your loyalty while exceeding your expectations is a top priority. During a claims process, we are there for you with an unwavering commitment and support. We appreciate your trust in us as we strive to deliver exceptional service."
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Krystal Tirado

April 2, 2025

5  out of  5
rating by Krystal Tirado
"I have been with State Farm for a few years and feel like family. Not only are they very knowledgeable. They can answer my questions, and I can carry on with my day without much time if you’re looking for a place to get you the lowest rate and any discounts. Check out Pamela and her team. They value you and are always to help, love my team! PS. you get cute greeting cards for holidays!"
We responded:
"Krystal, thank you for the great 5-star review! I love that you are part of our State Farm family. We strive to provide knowledgeable and efficient service, and it's great to know that we've been able to meet your needs. We also love spreading a little joy with our holiday greeting cards! It's nice to celebrate life's special moments. I'm so happy you share in that sentiment. Your support means the world to us, and your feedback is reassuring. Our team loves working with you. It's incredible people like you that makes the workdays feel great. Thanks again Krystal, I appreciate you! "
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Joy Watson

April 2, 2025

5  out of  5
rating by Joy Watson
"I have been doing business with this agency for decades now and have always been extremely satisfied. They are very responsive anytime I have called and are very knowledgeable and helpful in answering my questions. I would highly recommend them for your insurance needs."
We responded:
"Thank you so much for your heartfelt review, Joyce! We are truly grateful for your loyalty as a long-time customer and are thrilled to hear that you have always been satisfied with our service over the years. Your continued trust in us means the world, and it inspires us to provide the best support possible. It’s our mission to be responsive and knowledgeable, and your kind words affirm that we’re achieving that goal. We deeply appreciate your recommendation and look forward to continuing to serve you and meet your insurance needs for many more years to come. Thank you for being such a valued member of our State Farm family! It's always a pleasure and I appreciate you. "
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Sabina Bakertegeder

April 2, 2025

5  out of  5
rating by Sabina Bakertegeder
"I was with Allstate and not pleased with their service. My friend referred me to Pamela Wilkins State Farm Insurance and I can't tell you how happy I am that I made the switch over to State Farm. Pamela and Stephanie helped make that switch smoothly and effortlessly. Pamela and Stephanie are the best. They are a pleasure to deal with. They are knowledgeable, helpful and always take the time to answer questions. I can't say enough about them. Highly recommend Pamela and her team "Stephanie". They are the BEST!!!"
We responded:
"Sabina, thank you so much for your incredibly kind review! We are absolutely overjoyed to hear about your positive experience. It’s customers like you who make our work truly rewarding! You are always an absolute joy. We are so grateful that you chose to switch to State Farm, and we’re thrilled that our team could make the transition smooth and effortless for you. Stephanie is indeed a gem. At Pamela R. Wilkins Agency, we make it a priority to take great pride in providing knowledgeable and friendly service. We strive to create a welcoming and supportive environment for all our customers, and your kind words reassure us that we are on the right track. Thank you for your trust and for recommending us to others! We look forward to continuing to serve you and ensuring that your experience with us remains exceptional."
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john zx14

April 2, 2025

5  out of  5
rating by john zx14
"I have been with Pam's office for over 20 years and it's nice to have a neighborhood office when needed and actual people who answer phones instead of reaching recordings and no one getting back to you...so thank you Pam and your great staff..."
We responded:
"Thank you so much for your wonderful review, John! We are truly grateful for your loyalty over the past 20 years. Having you as a long-time customer means everything to us! We pride ourselves on providing a personal touch and being accessible to our clients, so it’s great to hear that you appreciate the real, friendly support from our team. Our entire offices is dedicated to ensuring you have a positive experience, and your kind words motivate us to keep doing our best. It's always a pleasure working with you and we thoroughly enjoy every encounter. Thank you for being such an important part of our State Farm family—we look forward to continuing to serve you for many more years to come!"
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Judy Schainfeld

April 1, 2025

5  out of  5
rating by Judy Schainfeld
"Thanks to the awesome office staff at State Farm on Frankford Ave. I'm a long time customer & have had nothing but excellent service throughout the decades. Everyone is extremely professional & knowledgeable & patient & pleasant. The staff is takes time to explain things clearly & simply. Special shout out to Bobby, one of the newer agents. It was a pleasure getting to deal with Bobby. He was extremely accommodating & was able to assist me quickly & efficiently. I felt very comfortable & appreciated his help. I hope he will love working there & that I get to work with him again, along with Pamela & Stephanie. Thanks for years of exceptional service. Look forward to many more in the future!"
We responded:
"Judy, your review warms my heart! Thank you so much for your heartfelt review! It truly brightened my day to read your kind words. We are incredibly grateful for your long-standing loyalty, and it has been a joy working with you throughout the years. You are a very special person! I’m delighted to hear that Bobby made a positive impact. He is such a wonderful addition to our team, and I know he will appreciate your shout-out! Your comfort and satisfaction are a top priority, and I’m glad you felt well taken care of by our team. Your support means the world to me, and I cherish the trust you’ve placed in our office over the decades. We look forward to continuing to provide you with exceptional service for many more years to come! Thanks again Judy, I appreciate you! "
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Terri Hernandez

March 31, 2025

5  out of  5
rating by Terri Hernandez
"Bob gave me a great rate and saved me a ton of money! Customer service was A+. Thank you Bob!!"
We responded:
"Terri, welcome to our State Farm family! I absolutely love that Bobby saved you a ton of money! Our goal is to provide the best coverage at the best cost, so I'm thrilled about your experience with Bobby. At Pamela R. Wilkins Insurance Agency, we provide quality auto insurance, home insurance, life insurance, health insurance, and financial services options. We work hard to earn the loyalty of our valued customers through unwavering commitment to exceeding customer expectations. Understanding that life can present unexpected challenges, our team excels at providing personalized service and guidance, especially during the claims process. With extensive product knowledge, we offer tailored coverage options to ensure your assets are protected. We appreciate your trust in us as we strive to deliver exceptional service and support. Thanks again for the great review! "
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Michelle Santiago

March 31, 2025

5  out of  5
rating by Michelle Santiago
"Bobby Hernandez was great and very professional when giving me a quote for home and car insurance. He was able to answer every question that I had with ease. Thank you so much… happy to be part of the State Farm family."
We responded:
"Michelle, welcome to our State Farm family! Thank you so much for taking the time to share your positive experience with Bobby Hernandez! Bobby is great! He's a pleasure to work with and I agree, he does exceptional work. We're thrilled to hear that he provided you with excellent service and was able to address all your questions with professionalism and ease. Thank you again for the 5 star review. I appreciate you. We will continue to be here when you need us. At Pamela R. Wilkins Insurance Agency, we provide quality auto insurance, home insurance, life insurance, health insurance, and financial services options. We work hard to earn the loyalty of our valued customers through unwavering commitment to exceeding customer expectations. Understanding that life can present unexpected challenges, our team excels at providing personalized service and guidance, especially during the claims process. With extensive product knowledge, we offer tailored coverage options to ensure your assets are protected. We appreciate your trust in us as we strive to deliver exceptional service and support."
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Jim Reilly

March 31, 2025

5  out of  5
rating by Jim Reilly
"They are the best. They are friendly, caring, and appreciate your business. I recommend them to everyone"
We responded:
"James, thank you so much for your kind words! We're thrilled to hear that you had such a positive experience with us. Our team takes great pride in providing friendly and caring service, and it's wonderful to know that it made an impact on you. We truly appreciate your recommendation and look forward to serving you again soon! Thanks again for the great review and we will continue to be here for you when you need us! "
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Keshia Jones

March 31, 2025

5  out of  5
rating by Keshia Jones
"I have been with Pamela’s office for over 13 years they have been very helpful just not with these crazy rates. But i couldn’t ask for a better insurance company"
We responded:
"Keisha, thank you so much for being a valued member of our State Farm family for over 13 years! We’re truly grateful for your loyalty and it has been an absolute pleasure working with you. We completely understand that the rates can be frustrating, and we appreciate your patience as we work through these challenges together. Your kind words mean the world to us, and we’re always here to help you find the best solutions. If there’s anything more we can do for you, please don’t hesitate to reach out. We’re here for you! Thanks again for your loyalty and being a great customer. You are appreciated! "